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 OUR POLICIES

CUSTOMER CARE

  • Here at Imani Curves, your comfort is a priority so, if there is anything you feel we should know about you before your appointment please inform us so we can make your experience the best possible

  • All information and updates can be sent via email at imanibodybar@gmail.com or Instagram @Imanicurves

PRIVACY & SAFETY

  • Consents

    • Consent forms are to be completed by all clients prior to treatments​

    • Consent forms will either be completed in person or sent to clients online

  • Sickness

    • Please inform me of any illnesses, and stay home if feeling unwell or if you've had contact with someone who is ill​

CANCELLATIONS, LATENEss AND NO SHOWS

  • Cancellations

    • Please cancel 48 hours ahead of your appointment to keep your deposit and ensure it can be transferred

    • Cancellations made with appts. in less than 48 hours, will lose their deposit

  • Late to an Appointment

    • Under 20 minutes, time wasted will be deducted from the appointment time

    • After 20 minutes, you will need to reschedule and send another deposit

  • No Shows

    • Your deposit will be lost if you fail to show up without communication, in certain circumstances, you will not be welcomed back​

PAYMENTS AND DEPOSITS 

  • Cash and e-transfer are the ONLY acceptable payment methods at Imani Curves. Please note longer bank times for larger e-transfer amounts and transfer accordingly

  • $20 deposits will be collected for services under $100: $40 deposits collected for those over

  • Cancellations before 48 hours will result in a TRANSFERABLE deposit (all deposits are NON-REFUNDABLE)

  • All e-transfers are to be made to Imanibodybar@gmail.com

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